Documentation Executive – Freight Forwarding

Chennai Tamil Nadu

Export Documentation – Air / Sea Freight Forwarding

Full Time

Description

About Organization

Head-quartered in Chennai, Servicing across south India, It offers reliable, affordable, and professional services, structured to serve enterprises. SHIPPER aggregates light commercial vehicles for urban logistics and has onboarded 5,000+ truckers on its platform across 12 cities. SHIPPER works across industry sectors like organized retail, FMCG and e-commerce, distribution and 3PL companies. Some of its clients include Flipkart, Eureka Forbes, RIL Jio Fibre, Reliance Retail, Shadowfax, AllCargo, Purpledrone, Shipskart, Sheenlac Paints and Delhivery.

https://shippersupplychain.com/

Designation – Documentation Executive – Tamil Nadu

Experience – 2 – 3 Years

Job Location – Chennai (Will be responsible for whole Tamil Nadu)

About the role

Any graduate with 2-3 years Sea, Air and Road Freight Operations & Documentation experience from reputed Indian and MNC freight forwarding companies. The ideal candidate should possess excellent coordination skills and interpersonal skills. The job holder should possess excellent communication skills in English & Tamil and to be willing to work under pressure. The candidate should be proficient in Microsoft Office (MS Word, Excel and Power Point) & Internet..

Roles & Responsibilities:

• Responsible for all day to day operations for the region
• Entire Export Documentation( Pre & Post shipment document )
• Preparing commercial invoices, packing list, ARE-1 & label.
• Handling L/C documents.
• Preparing Insurance, Certificate of Origin etc.
• Preparing B/L draft & Sending scan copies of documents to customer after receipt of BL.
• Maintain drawback list
• Communicating & follow up with Logistic agencies for required documentation.
• Informing tracking No.of courier to customer with regards to Original shipping documents.
• Tracking the consignment till it reaches to destination & informing delay/early reaching of consignment to customer with reason.
• Sending samples to customer & taking feedback.
• Liaison with Bank for negotiating of bank documents.
• To maintain co-ordination between related department.

KPIs:

• Carry out all relevant Operational and Documentation activities for the company.
• Properly coordinate with shipping forwarders and various links to ensure 100% satisfaction.

Requisites / Prerequisites:

• UG / PG Graduates.
• 2-3 years’ experience in shipping / logistics industry, familiar with import /export Documentation. Preferably with exposure in LCL.
• Comprehensive English communication, both verbal and written.
• Ability to remain calm under pressure and handle challenging situations with patience.
• Dedication to continuous learning and growth, proactively pursuing chances to improve skills, refine processes, and maximize efficiency.
• Multi-tasking capabilities and inter departmental coordination

Preferred Industries: Air / Sea / Road Freight Forwarding – Export – Import